IT Service Manager

altenpolska.pl 9 miesięcy temu

IT Service Manager

Workplace: Warsaw/Trójmiasto/Łódź - hybrid

Why us?

Your challenges

Oversee the external vendors to allow IT services for internal and external customers
Automate processes and drive continual service improvement, based on application performance
Provide technical expertise on complex technical issues and guide your team in solving problems. Working together with Service Leads and Business stakeholders
-Lead IT operations in accordance with ITIL best practices, lean philosophy and agile principles. Driving Incident, Change and Problem Management
-Ensure applications’ availability, stability and compliance with internal and external requirements. Constantly working on simplifying and modernizing supported applications
Participate in migration and decommissioning projects and in process automation initiatives and onboarding into company
Manage relationships with internal stakeholders and external vendors
Coordinating meetings, ensuring technical compliance and providing solutions
Be responsible for all aspects of IT service delivery provided by application support team

Requirements

At least 2 years work experience with an excellent track record of working with architecture and technology implementation and large-scale enterprise solution architecture
Have a strong technical and leadership background with direct exposure to the senior management
IT service management experience following incident and problem management in ITIL framework
Experience with technical architecture and understanding of modern application stacks incorporating both open-source and 3rd party vendor technologies
Technical competence with In-house IT infrastructures, Cloud-based systems, Network, scripting and familiarity with tools like JIRA, -Splunk, App Dynamics, Jenkins
Excellent communication and interpersonal skills, including the ability to guide, negotiate and build consensus and work individually or as part of a team
Service-minded, ambitious and eager to find solutions to tough challenges

We offer

A full-time contract (B2B also possible)
Stable and long-term cooperation
Well-defined career path at the European leader in engineering & IT consulting
Participation in company conferences, trainings, workshops, integration meetings, etc.
Certification and training opportunities
Opportunity to relocate and work in different ALTEN Polska branches
After completion of the project, opportunity to engage in a subsequent one within the company.
Introduction and cooperation with dedicated Business Development Manager
Work in company with #GreatePlaceToWork Certificate

Benefits

Medicover medical care
Medicover dental care
Medicover Benefits platform / Medicover Sport card
Employee referral program
E-learning platform
Layette for a newborn employee’s child
Group life insurance
Pension scheme

Do not hesitate and join our team!

NOTICE: We kindly inform you that we will contact the selected people.

Apply now!

Dodatkowe informacje

Personal data processing consent template

Please, include following in your CV:

„I agree to the processing of personal data provided in this document for executing this and future recruitment processes by ALTEN Polska Spółka z o.o., ul Grzybowska 87, 00-844 Warszawa, pursuant to the Personal Data Protection Act of 10 May 2018 (Journal of Laws 2018, item 1000) and in agreement with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)”.

Possible types of employment

Employment or B2B contract

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