ITSM Engineer

• L1 to L3 incident management and problem solving for SW tools supporting the full development lifecycle of Autonomous driving solutions for the biggest Car Manufacturers in the world.
• Drive continuous improvement in ITSM processes and tooling to achieve industry best IT service delivery standards.
• Automate user and application lifecycle maintenance tasks through adopting Site Reliability Engineering best practices
• Reporting to OKR ITSM on service quality, user deployment and compliance with company development processes.
• Work closely with Architecture team to design and implement continuous service enhancements to achieve target OKR’s.
• Create a knowledge repository of runbooks, support guides etc to aid pro-active support to Wind River users.
• Contribute to set up and monitoring of Cloud, FinOps & Security monitoring tools including Datadog and AWS Cloud Health
• Deliver training, coaching and guidance on engineering tools to 0075sers.

• Bachelor’s degree in Computer Science, Engineering or related equivalent.
• 6 years experience in software development or ITSM role.
• 2 years experience in supporting least 2 of GIT, GERRIT, Jira, Jenkins, Kubernetes, Docker, Artifactory, Polarion, Doors, Datadog.
• Strong Knowledgeable in ITSM processes e.g. ITIL.
• Strong knowledge in IT automation technologies such as terraform, ansible, chef, puppet, cloud formation.
• Experience with Cloud Infrastructure (AWS) is a distinct advantage.
• Experience in the development of automated configuration management processes and procedures (preferably in the automotive industry).
• Energetic team player with strong communication and people skills.
• Knowledge or experience with agile frameworks: Scrum, Kanban or XP.
• Excellent written and verbal communication skills in English.

• A full-time contract (B2B also possible)
• Stable and long-term cooperation
• Well-defined career path at the European leader in engineering & IT consulting
• Participation in company conferences, trainings, workshops, integration meetings, etc.
• Certification and training opportunities
• Opportunity to relocate and work in different ALTEN Polska branches
• After completion of the project, opportunity to engage in a subsequent one within the company.
• Introduction and cooperation with dedicated Business Development Manager
• Work in company with #GreatPlaceToWork Certificate

• Medicover medical care
• Medicover dental care
• Medicover Benefits platform / Medicover Sport card
• Employee referral program
• E-learning platform
• Layette for a newborn employee’s child
• Group life insurance
• Pension scheme

Do not hesitate and join our team!